Germany wants to end charges for hotline wait times

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Germany's Economics Ministry has put forth a draft law to save callers double-figure charges to wait on hold for service hotlines. The proposal is part of a package of reforms to help customers and encourage competition.

1 Comment To This Article

  • gaz posted:

    on 23rd September 2010, 12:06:54 - Reply

    I get how that reform can help customers, not sure how it would encourage competition.