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The best – and worst – airlines in the world

A TripAdvisor poll ranked hundreds of flight carriers from around the globe and listed all those that received more than 400 reviews.

The top group all had an average rating of 4.5 and were ordered by which had the most five-star reviews.

First, second and third went to Emirates, Singapore Airlines and Air New Zealand respectively, naming these flight carriers as the top airlines in the world.

The bottom airlines all received an average of 3 out of 5, and so were placed in order of which had the most 1-star reviews.

First of the bottom list – that is, the worst airlines in the world – was Spirit, followed by Frontier and then Vueling.

See the full list below of the best and worst airlines in the world.

Top airlines in the world

  1. Emirates – 67.5 percent five-star reviews
  2. Singapore Airlines – 64.2 percent
  3. Air New Zealand – 60.6 percent
  4. Southwest – 60 percent
  5. Qatar Airways – 59.7 percent
  6. JetBlue – 59.4 percent
  7. Aeroflot – 58.9 percent
  8. JAL – 58.6 percent
  9. Azul – 58.6 percent
  10. Jet2.com – 56.4 percent
  11. ANA – 55.8 percent
  12. Garuda – 53.5 percent
  13. Aegean – 53.5 percent
  14. THAI Smile – 51 percent
  15. Avianca – 49.9 percent
  16. TAM – 45.5 percent

Bottom airlines in the world

  1. Spirit – 42.8 percent one-star reviews
  2. Frontier – 40.3 percent
  3. Vueling – 34.8 percent
  4. Allegiant – 30.7 percent
  5. Wow – 32.6 percent
  6. Sunwing – 25.4 percent
  7. American Airlines – 21.5 percent
  8. Air Europa – 19.7 percent
  9. airberlin – 17.7 percent
  10. Thomas Cook Airlines – 17.6 percent
  11. United – 17.3 percent
  12. Air Transat – 15.5 percent
  13. Jetstar – 15.1 percent
  14. Iberia – 12.8 percent