Verdonk promises action over IND's bad record
16 September 2005 , AMSTERDAM — Minister Rita Verdonk has welcomed the latest damning assessment of the Immigration and Naturalisation Service (IND).
16 September 2005
AMSTERDAM — Minister Rita Verdonk has welcomed the latest damning assessment of the Immigration and Naturalisation Service (IND).
The Immigration Minister said on Thursday the National Audit Office report would be "useful in the process of designing a more effective, effecient and customer-friendly IND".
She told the media that the IND would take the the Sociale Verzekeringsbank - which manages several social benefit schemes - as its model of how to re-organise its affairs successfully.
The audit office studied how the IND handled residence permit applications from 2001 to 2005. It reported a lack of leadership, cooperation and communication at every level of the system.
As a result, expats and other potential migrants wait far too long for a decision on their applications. Moreover, the report said, gaps in the process gave rise to the risk of "undesirable aliens" entering the Netherlands, the Audit Office said.
It's report said improvements had been made within the IND but there were still many problems, such as a lack of personnel and incompatible computers.
The Audit Office said the IND should review how it calculates the fess, or leges, applicants have to pay for permits as it is unclear how the current fees are arrived at.
The report also criticises the lack of proper preparation for major reorganisation in 2003 when tasks performed by the Aliens Police were transferred to the IND.
MPs in the lower house of parliament, De Tweede Kamer, expressed shock at the report and called on Verdonk to get the IND's house in order.
Earlier this year two reports by the National Ombudsman's Office severely criticised the IND.
[Copyright Expatica News + ANP 2005]
Subject: Dutch news + IND