Undercover inspectors on trains

19th September 2007, Comments 0 comments

19 September 2007, GRONINGEN – The province of Groningen is going to put undercover inspectors on board trains, not to check up on passengers, but rather to investigate whether complaints about overcrowded trains operated by Arriva in Groningen are justified. A spokesperson for the province said this on Wednesday.

19 September 2007

GRONINGEN – The province of Groningen is going to put undercover inspectors on board trains, not to check up on passengers, but rather to investigate whether complaints about overcrowded trains operated by Arriva in Groningen are justified. A spokesperson for the province said this on Wednesday.

Until now inspectors were mainly deployed to check for tickets. Groningen now wants to put its own inspectors on board to solve problems on the trains.

Overloaded trains are a major problem, especially from Nieuweschans to Groningen and from Delfzijl to Groningen. The province has received complaints from passengers that there are sometimes no seats available and that trains are sometimes so full that they skip stations.

"If that really is the case, it is unacceptable. But we want to first investigate if this is true. After that we will consult Arriva about a solution," the spokesperson said.

[Copyright Expatica News + ANP 2007]

Subject: Dutch news

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