Rail passenger satisfaction rising

18th July 2009, Comments 0 comments

Dutch rail service is earning growing consumer satisfaction.

The Netherlands - Dutch rail service is earning growing consumer satisfaction.
In the second quarter of this year nearly 80 percent of passengers rated rail service at least seven out of ten, the highest rating in years.

A joint survey by Dutch Rail, the Transport Ministry and consumer organisations also shows that the train's punctuality improved.

Nearly 90 percent of trains were on time, up five percent from the first quarter.

Radio Netherlands / Expatica

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