Passengers refuse to fly with delayed KLM plane

9th October 2009, Comments 0 comments

Twenty passengers saw red over a technical failure that delayed a KLM plane flying from Curacao to Amsterdam for several hours.

Curacao – Twenty passengers due to fly from Curacao to Amsterdam on a KLM plane refused to board the plane after the flight was delayed for several hours due to a technical failure.

Flight 736 from Hato airport in Curacao’s capital Willemstad to Amsterdam’s Schiphol airport was delayed Wednesday by several hours due to a technical failure.

After the plane was repaired, the captain decided to carry out additional checks.

This proved to be the last straw for a number of passengers who marched off the aircraft, reports the daily newspaper Antilleans Dagblad.

The passengers were given accommodation in a hotel and were put on a later flight.

The KLM flight is an 18-year-old Boeing called the City of Lima, which has had experience technical problems before.

In July on another flight from Curacao to Amsterdam, the plane was delayed by 48 hours. The passengers were offered EUR 250 in compensation on their next KLM flight. However, passengers were not satisfied and were eventually offered EUR 600 instead. KLM also wrote the passengers a letter of apology and offered them psychological assistance if required.

KLM celebrated its 90th anniversary on Wednesday. It is the oldest airline operating under the same name in the world.

Radio Netherlands / Expatica

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