Outcry at NS plan to replace paper rail tickets with OV-chip system
Dutch travel union Rover is up in arms against plans by NS, the Dutch rail network, to phase out paper tickets by the end of next year.
Not only would several station ticket counters close down, but travelers could be inconvenienced should something be amiss with their OV-chipkaart. For instance, technical problems could crop up or passengers could lose their card before a journey. It could also cause issues for those entitled to travel discounts.
It would be better to get rid of the OV-chip system according to polled readers of Dutch newspaper Metro; as many as 82 percent of respondents were against changing the paper ticket system over to the OV-chip system.
Although ticket counters would be closed down, NS assured that NS workers would be present at stations to answer questions.