More complaints about dentists
18 May 2007, HILVERSUM – There has been an increase in the number of complaints about dental care in the Netherlands. Data from Consumer Interests Utrecht shows that most regional patient platforms have noticed growing dissatisfaction.
18 May 2007
HILVERSUM – There has been an increase in the number of complaints about dental care in the Netherlands. Data from Consumer Interests Utrecht shows that most regional patient platforms have noticed growing dissatisfaction.
There has not been an increase in complaints about other medical professions, according to television programme NOVA on Thursday.
Anja Laeven of Consumer Interests Utrecht said there has been an increase of 25 to 30 percent in complaints about dentists. More patients are unhappy particularly in the cities.
The number of complaints in the Randstad rose from 354 in 2005 to 435 last year. Many people complained that dental assistants were performing root canal procedures and that it was often unclear to patients who actually was the dentist at a practice.
Professor Frank Abbas, head of the dental programme at the University of Groningen, is not surprised at the increase in complaints. He does not think the government keeps a close enough eye on what it happening in dental care.
The shortage of dentists over the past few years and liberalisation in health care have resulted in more and more entrepreneurs setting up commercial practices. Abbas said that the regulation of the dental sector in the Netherlands is worse than in a country like Nepal.
The Dutch association for the promotion of dentistry (NMT) will be setting up an online register as of 1 July. Dentists listed in the register satisfy the NMT's quality requirements.
[Copyright Expatica News + ANP 2007]
Subject: Dutch news