Dutch say healthcare is skilled but impersonal
14 November 2005, AMSTERDAM — Dutch people believe the country's healthcare system is professional and of high quality, a new report suggests.
14 November 2005
AMSTERDAM — Dutch people believe the country's healthcare system is professional and of high quality, a new report suggests.
But the Gezondheidszorg Monitor 2005, conducted by Newcom Research & Consultancy, found that most of the public think Dutch healthcare is expensive, impersonal and is too complicated.
The 1,300 people who took part in the survey gave Dutch healthcare an average score of 6.5 out of 10.
A slight majority (52 percent) expressed a lot or high confidence in the healthcare system, while 21 percent had little or no faith in it.
Yet 91 percent of the total said medical services in the Netherlands was reliable and 76 percent felt the care afforded is of a high quality.
Only one third of the respondents said healthcare was affordable. Other negative aspects include impersonal service (60 percent) and lack of customer service (57 percent). And seven out of 10 people described the system as complex.
Of the various medical professionals, the public has the most confidence in pharmacists (73 percent), family doctors (72 percent) and dentists (70 percent).
Only a narrow majority (54 percent) expressed a lot or high confidence in hospitals. Home-care agencies, social workers and nursing homes scored 33, 23 and 18 percent respectively.
Bottom of the confidence list were health insurers (15 percent) and alternative healers (10 percent).
[Copyright Expatica News + ANP 2005]
Subject: Dutch news