British travellers want full compensation from KLM
British media says hundreds of British air travellers who were stranded by the eruption of an Icelandic volcano in April this year are demanding full compensation from Dutch airline company KLM for expenses they incurred. This was reported by the on Saturday.
According to European guidelines, stranded passengers must be compensated in full for any extra expenses they incur in such circumstances. But KLM has announced that it will only repay one day’s expenses. The announcement prompted many British travellers to complain to the European Commission, which is threatening to begin legal action against KLM.
The passengers have opened a special page on the social networking site Facebook.
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