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A guide to telephone, internet and television along with utility services water, electricity and gas in the Netherlands.Utilities
In many cases, the utilities (gas, water and electricity) are already connected and you just have to have them transferred in your name. If you are paying an inclusive rent, check your contact carefully for what is covered.
Water
There are two elements to water payments: a consumption charge based on actual water usage (which is estimated if you don't have a meter) and a municipal tax for services (sewage, pollution etc). To see which water company covers your area, visit www.vewin.nl or ask at your local gemeente.
Amsterdam: Waternet: 0900 9394
Den Haag/Leiden: Duinwaterbedrijf Zuid-Holland: 079 347 1515
Rotterdam: Evides 010 293 5000
Utrecht: Vitens 0900 0650
Electricity and gas
The energy market is liberalised so you are able to choose (or change) suppliers. Most have ’green‘ options, where energy is bought from alternative sources such as wind, water and biomass. Regulatory authorities ensure fair practices and tariffs. On the website of the Office of Energy Regulation (www.dte.nl) there's a complete list of gas and electricity suppliers (Energiebedrijven...wie is wie...register vergunninghouders).
Main suppliers:
Dong Energy (www.dongenergy.nl)
Eneco (www.eneco.nl)
Essent (www.essent.nl)
Greenchoice (www.greenchoice.nl)
Nuon (www.nuon.nl) (main supplier for Amsterdam)
OXXIO (www.oxxio.nl)
Communication
There is huge range of options from many suppliers with combination deals of telephone (bellen), internet (surfen) and TV. You then just pay a monthly fee.
Thanks for the article... I would like to say it was very accurate. Except for the internet section.
On average, it takes 4-8 weeks to get an internet connection set up so I would plan as soon as you know the address you will be living at.
You also need a Dutch telephone number to set it up (they don't tell you this until you call to check up on why you are not connected and they tell you the number was invalid - if you don't call them, you will never find out).
I have just moved for the second time, within Holland, and I ordered my internet on August 1st, it is now August 29th and I just received my modem, with a letter saying the connection would be switched on during the week of September 10th!!
Unacceptable and unneccessarily long, if you ask me. But if you know then you can plan ahead to avoid the wait.
Here’s a current guide to health insurance, doctors, dentists and pharmacies.
Lost in the Dutch immigration system? Look no further than this guide compiled for our Survival Guide 2009.
Some basic facts and figures about living and working in the Netherlands.
The challenges and benefits of the maternity system in the Netherlands and how it differs to other countries.
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