Companies are becoming increasingly aware that repatriation remains one of the most challenging aspects of relocation.
Ninety percent of the respondents to the Global Relocation Trends 2009 survey, sponsored by Brookfield Global Relocation Services and the National Foreign Trade Council, said they discussed repatriation and re-entry issues with their employees. Seventy percent said their company had a written policy for repatriation.
Yet, despite great efforts by both the company and the expatriate to discuss the relocation openly, reverse culture shock continues to exist.
Additionally, the effects of the relocation process are different for each family member, as each person experiences the transition in his/her own manner and time. As with all other aspects of international relocation, the earlier you plan, evaluate, and manage this phase, the more satisfying the experience will be.
HR managers can use this opportunity to continue learning about intercultural interactions, whether this means educating your company, your friends, or your extended family.
For the expat: - Seek a mentor once you have accepted the overseas position. This person’s role is to keep you informed, assist in your career path, and aid your visibility within the company while you are away and when you return.
- Create a 'transition' fund, a secure amount that will allow for hidden costs (such as fewer company perks) that occur during your transition back home.
- Expect your values and beliefs to have changed; do not expect your old colleagues, friends, and family to immediately understand you or your new experiences.
- Practice communicating your newly acquired values and beliefs to those in your home country.
- Understand that it will take time, sometimes longer than expected, to settle into what was once a very familiar environment.
- Consider creative ways to use your new skills and knowledge, such as assisting others through a similar relocation experience.
- Be ready for a change in relationships. Your colleagues might be envious of your international experience and unsure of how you are different. For returning family members: - Establish the optimal time for your family to relocate, especially concerning your children’s school schedule, and inform your company.
- Manage your expectations and consider how they will be different for each member of the family.
- Identify and focus on the positive aspects of the relocation.
- Allow time to re-establish family contacts and friendships. Keep in mind that you might no longer interact in the same way, since family and friends cannot fully comprehend what you and your family have experienced.
- Expect that you may have missed significant occasions while living abroad.
- Use technology to stay connected. Web cams, expatriate sites and chat rooms, instant and text messaging are excellent ways for family members to communicate, which eases the transition back home.
- Hold a family meeting before relocating and create a list of each family member’s favourite and least favourite aspects of the country you are leaving. Once back home, review this list to avoid over-romanticising your experiences abroad.
For the employer: - Before sending an employee on a global assignment, consider how to use their newly acquired culture- and market-specific skills during the early phases of the selection process.
- Create a repatriation contract to clarify the expatriate’s future within the company and his/her job on return.
- Provide an intercultural repatriation programme for the entire family, addressing each family member’s needs.
- Establish a mentoring programme to inform expatriates of company policies and events while on global assignments. Keep them connected and provide a support system.
- Offer a company orientation programme for your returning expatriates addressing changes that have taken place during their absence, including shifts in policy and strategy.
- Demonstrate appreciation towards your returning expatriates upon their return.
- Provide spousal career consulting assistance to employees with accompanying spouses/partners.
Saskia Meckman / Cultural Awareness International / Expatica Extracts taken from the article 'Coming home' published in the July 2005 issue of MOBILITY and reprinted with permission of Worldwide ERC.