Outsourcing increases the interaction between HR managers in the West and India. Some insights into the common challenges our Indian colleagues face may improve support and collaboration between managers in both locations.

• Recruitment
• Attrition
• Salaries and bonuses
• Job Satisfaction
• Training
• The recruitment process
• People-oriented    

Recruitment

"The absolute number one challenge in our organisation is recruitment. The number of people we recruit at an entry level varies from 200 up to 750 people per month," said Guillaume Gevrey during an interview at the inaugural conference of SIETAR India in Bangalore last August.

Sietar is the 32-year-old Society for Intercultural Education, Training and Research. Indian and foreign human resource managers and intercultural consultants and trainers celebrated the creation of SIETAR India by sharing theories, ideas and innovations in the field as well as the    challenges Indian organisations face on 17 August 2006.

Gevrey, who worked for four years as a behavioural, functional and intercultural trainer for TransWorks, a Business Process Outsourcing company (BPO) in Bangalore explains that "recruitment is often linked to the season. Some BPOs recruit up to 200 people per week around the Christmas period. In order to recruit 200 people you have to interview 1000 people. This means lots of logistics as people come from different parts of the country as well as loads of paperwork. Once selected, we train the recruits to get them operational within four to five weeks."

Attrition

Recruitment reduces once the organisation is able to keep the loyalty of the employees.

 1 2 3 4 Next >