Hierarchy
The hierarchy in Dutch businesses life is generally not very rigorous but instead relatively flexible. People will easily ignore authority when they deem it necessary. The egalitarianism and openness characterising Dutch society is reflected in the horizontal structure of most Dutch companies, where both the managing director and the employees are all considered co-workers. Executives do not usually display their power – the boss is part of the group. However, this does not mean that he/she does not have any authority. Taking initiative and responsibility while working independently is common for Dutch employees.  

Dutch people use an informal and pretty direct manner of communication; however a few strict formalities are kept. For instance when there is a notable difference in age or in rank, people will use the formal 'u' and 'meneer' (sir) and 'mevrouw' (madam). Colleagues use the informal 'je' and first names.


Strategy
Dutch companies are cautious and pragmatic about their strategy, usually involving step-by-step planning. The strategic direction of a company is communicated to a relatively low level in the organisation.

In the Netherlands, managers are not considered omniscient. Rather the manager will know the general strategic outlines, and have specialised employees to take care of the details. Dutch employees will therefore not expect him/her to be so much of an expert, but rather a problem solver or facilitator. A lot of emphasis is put on bringing multiple specialists together in a group, thereby improving the diversity and expertise of a group.


Meetings
The Dutch – in line with their longing for consensus – are fond of meetings! Meetings are usually informal, although they are generally held on fixed times and protocols and agendas are part of it. The main aim of a meeting is to discuss various options, reach consensus and take decisions.