Criticism of French flight delays soars

26th October 2004, Comments 0 comments

PARIS, Oct 26 (AFP) - Complaints over French flight delays have climbed significantly as passengers seek compensation for truncated vacations and other disruptions to their plans, a national body monitoring discontent in the tourism sector said in a report Tuesday.

PARIS, Oct 26 (AFP) - Complaints over French flight delays have climbed significantly as passengers seek compensation for truncated vacations and other disruptions to their plans, a national body monitoring discontent in the tourism sector said in a report Tuesday.

Around a quarter of all French flights leave later than scheduled, the Observatory of Litigation and Compensation Demands of the national association of tourism operators said.

It added that the average delay in 2003 for such flights was 44 minutes, up from 40 minutes in 2002.

Other complaints included passengers finding themselves on a less comfortable airline than the one they had booked because of code-sharing agreements.

The growing dissatisfaction with flights made it the second-biggest source of disputes in the tourism industry, after that of clients claiming that hotels and other accommodation did not live up to expected levels of quality.

© AFP

Subject: French News

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