Bouygues network shut down by computer glitch

18th November 2004, Comments 0 comments

PARIS, Nov 18 (AFP) - Bouygues Telecom, France's third-largest mobile-phone service provider, worked overnight Wednesday to restore service to its network after a computer glitch completely shut it down earlier in the day, a company spokeswoman said.

PARIS, Nov 18 (AFP) - Bouygues Telecom, France's third-largest mobile-phone service provider, worked overnight Wednesday to restore service to its network after a computer glitch completely shut it down earlier in the day, a company spokeswoman said.

"Bouygues Telecom is still working to re-establish the service which is returning gradually" she said, without saying how many clients had been affected by the service breakdown, which happened at 6:00 am Wednesday 90500 GMT), or when the system would be back to normal.

The spokeswoman said that Bouygues Telecom clients would be offered compensation for the loss of service but gave no details.

The company is still investigating the cause of the failure.

Bouygues Telecom is a unit of French industrial conglomerate Bouygues.

At the end of September the mobile-phone service provider had seven million customers.

© AFP

Subject: French News

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