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You are here: Home Housing Renting A guide to setting up utility service in France

01/09/2006A guide to setting up utility service in France

How to set up essential services such as electricity and water in your new home in France.

 

For the moment, EDF is the only domestic supplier of electricity

To open an account for any utility, you must provide proof of your identity (passport, residence permit) and your address, justificatif de domicile. The latter can be your rental agreement, rent receipt, another utility bill or anything that demonstrates proof of home ownership.

For all utilities, it is common to receive a bill every two months. You pay a flat rate in advance, abonnement, and for consumption retroactively. You can request to pay monthly to reduce each bill's total and/or to have your bill automatically debited from your bank account.

Consumption is often estimated based on your previous bills; twice a year an inspector will visit the premises to check the compteur (you need not be home). Your actual consumption, relevé, is then noted on a bill adjusted up or down from your estimated consumption.

It is often mandatory to notify service providers of changes or termination of service in writing; it is advisable to send such requests with the equivalent of a return receipt, accusé de réception.

If you are moving into a home being vacated by someone else, they should either provide you with a document specifying the end date of their service contract or allow you to call the supplier and replace their name with yours on the existing contract to insure no interruption in service.

Electricity and Gas

The French government partially privatised its utilities, Gaz de France (GDF) and Electricité de France (EDF), as two separate companies in 2005. The government has also said it will completely open the electricity market to competing suppliers as of summer 2007.

In anticipation, GDF and EDF have been separating themselves as much as possible in a process called démixtage and trying hard to wean customers away from thinking of them as a single entity.

Fuel Oil Many countryside houses have central heating systems that use fuel oil, chauffage au fioul. You must set up a contract with a private supplier for regular deliveries. Many of the large supermarkets operate such services; Chaleur

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