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Just arrived? Our updated guide will help you get connected to Belgium's utilities, plus telephone, television and internet services.Utilities
For connection of all utilities, you will need a Belgian ID card or a passport if you have just arrived.
Electric and gas companies are finally open to competition, though the monopolies of Electrabel and Sibelgaz remain the two main providers of electricity and gas with subsidiary partners providing the services in different regions.
Water is also supplied on a regional basis.
Household rubbish collection is organised by the city or communal councils. It is usually collected twice a week. Recycling is becoming more common and there are special yellow sacks for paper and blue for recyclable items such as PET containers, plastic and aluminium. Brussels has recently introduced the environmentally friendly approach, with white, blue and yellow bags.Antwerp
Electricity
IMEA
078 35 35 34
Gas
IGAO
078 35 35 34
Gas Leaks
0800 65 065
Waste Disposal
03 220 8211
Water
AWW
03 244 05 44
Brussels
Electricity and Gas
Sibelgaz
02 549 41 00
Power Failure
02 274 4066
Gas Leaks
02 274 4044
Waste Disposal
0800 981 81
Water
IBDE/BIWM
02 739.52.11 (Emergency)
Ghent
Electricity and Gas
IMEWO
078 35 35 34
Power Failure
078 35 35 00
Gas Leaks
0800 65 065
Waste Disposal
09 240 81 11
Water
TMVW
078 35 35 99
Liège
Electricity
ALE
04 263 18.80
InterMosane
078 15 78 01
Gas
ALG
04 254 47 02
InterMosane
078 15 78 01
Power Failure
078 78 78 00
Gas Leaks
0800 87 087
Waste Disposal
04 222 4422
Water
SWDE
078 15 16 17
Mobile phones
There are only three mobile phone providers with big-player Proximus being part of the Belgacom group.
You can choose from either the complicated tariff system or a pay-and-go card. Mobile phones rates are still relatively expensive.
If you wish to change provider, the law allows you to do so without changing your phone number.
This handy guide from Expertise in Labour Mobility includes how to write a CV, application procedure, interview dos and don'ts, Belgian management culture.
Belgium’s first alternative directory assistance services - available through the shortcode 14-14 - can now be accessed on the internet.
Moving to Belgium presents a host of challenges to expats, not least of all finding the right home.
The psychological effects of global mobility can be physically painful.